VUMC Kronos Login Guide for Employees and Staff Members

Vanderbilt University Medical Center (VUMC) uses the Kronos Workforce Central system for timekeeping, schedule management, and access to personal work information. This guide provides step‑by‑step instructions for employees and staff members to log in to Kronos, whether using a computer, a mobile device, or the VUMC intranet portal.



**Getting Started**



Before you begin, make sure you have a VUMC network account (username and password) and a reliable internet connection. Kronos can be accessed from any web‑enabled computer or mobile device, but some VUMC locations require you to be on the internal network or connect through a Virtual Private Network (VPN). If you are working off‑site, ensure your VPN client is active and that you have the necessary credentials to connect.



**Accessing Kronos from a Computer**



1. Open your preferred web browser (Chrome, Edge, Safari, or Firefox).

2. In the address bar, type the VUMC Kronos URL: https://kronos.vumc.org or navigate through the VUMC Intranet by selecting the “HR & Payroll” link and then “Kronos Time & Attendance.”

3. You will be redirected to the VUMC single sign‑on (SSO) page. Enter your VUMC network username (usually your first initial followed by your last name) and your network password. Click “Sign In.”

4. If this is your first time logging in, you may be prompted to answer security questions or set up a personal authentication method, such as a security token or mobile verification code. Follow the on‑screen instructions.

5. Once signed in, the Kronos homepage will appear. From here you can clock in or out, view your schedule, request time off, and update personal information. To clock in, locate the “Time Clock” widget and click the “Clock In” button. To clock out, repeat the process at the end of your shift.



**Accessing Kronos on a Mobile Device**



VUMC provides the Kronos Mobile app for both iOS and Android devices. The app offers the same core functionality as the web portal, optimized for touch screens.



1. Open the App Store (iPhone/iPad) or Google Play Store (Android). Search for “Kronos Workforce Central.” Download and install the app.

2. Launch the app and select “VUMC” from the list of organizations.

3. Enter your VUMC network username and password. If your account is set up for multi‑factor authentication, you will receive a verification code via text or email; enter the code when prompted.

4. After successful login, the home screen displays quick‑access buttons for “Clock In/Out,” “My Schedule,” “Requests,” and “Messages.” Tap “Clock In” to start your shift, and tap “Clock Out” when you finish.

5. To view or edit your schedule, tap the “My Schedule” icon. You can also submit vacation or sick leave requests by tapping “Requests” and following the prompts.



**Password Management and Account Lockout**



If you forget your password, use the VUMC password reset portal. Click the “Forgot Password” link on the SSO login page, and follow the verification steps. After resetting, you may need to clear your browser cache or restart the Kronos app before logging in again. After several failed login attempts, your account may be locked for security reasons. In that case, contact VUMC IT Help Desk at 615‑322‑4832 for assistance.



**Common Issues and Troubleshooting**



- **Unable to see the “Clock In” button:** Verify that you are logged in under the correct VUMC organization and that your employment status is active. Refresh the page or restart the app. If the problem persists, clear your browser cookies or reinstall the mobile app.

- **Time not recording correctly:** After clocking in or out, a confirmation screen should appear with the date and time stamp. Take a screenshot for your records. If the timestamp is incorrect, contact the Kronos Support Team immediately.

- **Schedule not updating:** Schedules are typically posted 48 hours in advance. If you do not see a schedule, check that you are viewing the correct pay period.

- **Browser compatibility issues:** Kronos works best with the latest versions of Chrome or Edge. Disable any ad‑blockers or script‑blocking extensions that may interfere with page loading.

- **VPN connectivity problems:** Ensure your VPN client is up to date and that you have a stable internet connection. Re‑establish the VPN tunnel before attempting to log in again.



**Security Best Practices**



- Always log out of Kronos when you finish using the system, especially on shared computers.

- Do not share your login credentials with anyone, including supervisors.

- Use a strong, unique password for your VUMC network account and change it regularly via the VUMC password management portal.

- Enable multi‑factor authentication if it is available for your account.

- Keep your mobile device’s operating system and the Kronos app updated to the latest version.



**Additional Resources**



- VUMC HR Help Desk: 615‑322‑3000, available Monday through Friday, 8 am‑5 pm.

- Kronos User Guide PDF: Available on the VUMC Intranet under “HR & Payroll → Kronos Resources.”

- Frequently Asked Questions (FAQ) page: Accessible from the Kronos homepage by clicking the “Help” icon.



**Contacting Kronos Support**



If you encounter technical issues that are not resolved by the steps above, you can reach the dedicated Kronos Support team. Call the VUMC Kronos Help Line at 615‑322‑4500, or email kronos.support@vumc.org. Provide your full name, employee ID, a brief description of the issue, and any relevant screenshots. Support staff typically respond within one business day.



By following these instructions, you should be able to log in to VUMC’s Kronos system, record your work hours accurately, manage your schedule, and request time off with confidence. If you have any further questions or need personalized assistance, do not hesitate to reach out to the HR Help Desk or Kronos Support.